Includes full 24/7 call out cover with guaranteed response time
Operating alongside IAC systems, the service division offers a contractual after sales service facility for breakdown and preventative maintenance issues on any equipment. The contract would be tailored to meet the customers’ requirements with guaranteed response where necessary.
Contracted customers receive a dedicated phone number for immediate response, with a back-up system in case of the need for escalation.
The division can offer a comprehensive Profibus diagnostic service to identify issues and offer advice for communication systems.
After sales service is a vital component of the overall electrical offering from IAC. Our Service team is a totally autonomous division dedicated to providing 24/7 breakdown cover. Operating alongside the IAC systems business, IAC Service offers an after sales service for contracted customers. The division operates independently and concentrates wholly on the maintenance of existing installed equipment, of any manufacture. They are proficient in all aspects of the core IAC business, including drives, PLC and SCADA. They can also offer a comprehensive Profibus diagnostic service to identify issues and offer advice on solutions for all sorts of communications systems.
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