24/7 call out
IAC Service operates on a 24/7 basis with contracted customers receiving a dedicated phone number for immediate response, with a back-up system in case of the need for escalation.
Service contracts are tailored to the customers’ requirements and can range from 4 hour response to next day. Contracts can be 24/7 or just 5 days.
At the beginning of every contract, our service team would conduct a survey of the customers equipment, backing up all software and ensuring that they are familiar with the locality and complexity of the equipment covered by the contract.
To find out more or book a site visit to discuss a contract please contact the service team on 01633 293000 or e-mail email@example.com.
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